We perform Insurance verification for mental health services prior to a patient's initial appointment to ensure active coverage is in place. We provide co-payment, co-insurance, and deductible information. We determine whether prior authorizations or referrals are required. We confirm whether the provider is appropriately contracted or credentialed with the insurance plan. We provide the client with a document containing all pertinent information.
Charges are entered into our practice management system within three business days of receipt. Clients are encouraged to provide their billing data in its entirety, legibly, and consistently. This process ensures a more steady revenue flow.
We post all insurance and patient payments as we receive them. The appropriate adjustments and transfers to either secondary payers or patient balances are performed. Patient balances are noted as detailed by the explanation of benefits (EOBs) which include co-pays, co-insurances, and deductibles.
We generate a number of reports at the end of each monthly billing cycle. The reports include charge and payment totals including year-to-date. Additional reports are provided as tools to be utilized for identifying and analyzing trends, for areas in need of improvement, and for opportunities to maximize revenue.
T: 617-959-0677
We are based out of Randolph, MA. However, we can serve any community in Massachusetts.
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